Typically, leaders wanting to improve their organizations’ productivity focus on shifting from what’s wrong to what’s right, from what’s not working to what could work better.

At ELI, we believe that long-lasting improvement comes from shifting our attention from what’s wrong and what doesn’t work, to what’s important. What’s important for me, for you, for the organizations and for all the stakeholders.

Cultivating empathic leadership is the necessary gateway to make that shift, which gives leaders a true understanding of what productivity and collaboration mean and what it looks like.


Studies such as Google’s "Project Aristotle" are making it increasingly clear that a central reason why organizations and groups achieve their purpose in a long-term and sustainable way is that the culture of the organization makes empathic responses a highly valued cultural norm. The presence of empathy (E) leads to psychological safety (PS), which in turns creates fertile ground for creativity (CR), collaboration (CO) and ultimately productivity (P). Even with great products or technology, organizations rarely thrive when non-empathic responses dominate the culture of the workplace.

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Mission Statement

The Empathic Leadership Institute (ELI)  is dedicated to support organizations to transition from non-empathic to empathic leadership responses, mindsets, habits and structures. This is achieved through our Productive Interactions Methodology™, which is a well proven approach to enhance creativity, collaboration and productivity at all levels.