What needs to change?

Typically, leaders wanting to improve their organizations’ productivity focus on shifting from what’s wrong to what’s right, from what’s not working to what could work better.

At ELI, we believe that long-lasting improvement comes from shifting our attention from what’s wrong and what doesn’t work, to what’s important. What’s important for me, for you, for the organizations and for all the stakeholders.

Cultivating Empathic Leadership is the necessary gateway to make that shift, which gives leaders a true understanding of what productivity and collaboration mean and what it looks like.

Our approach

Studies such as Google’s "Project Aristotle" are making it increasingly clear that a central reason why organizations and groups achieve their purpose in a long-term and sustainable way is that the culture of the organization makes empathic responses a highly valued cultural norm. The presence of empathy (E) leads to psychological safety (PS), which in turns creates fertile ground for creativity (CR), collaboration (CO) and ultimately productivity (P). Even with great products or technology, organizations rarely thrive when non-empathic responses dominate the culture of the workplace.

ELI’s Approach: Empathy leads to Psychological Safety, Creativity. Collaboration and Productivity

ELI’s Approach: Empathy leads to Psychological Safety, Creativity. Collaboration and Productivity


At ELI we have identified clear and effective ways to increase the level of psychological safety in organizations we partner with; our approach is to work with teams of people and increase the level of empathic responses and investment in a new cultural norm where they become common practice.  We do that by supporting internal change agents to guide people in transitioning from non-empathic to empathic responses. We have identified that such transition can only have a lasting cultural transformation effect when all the levels of interactions are taken into account, that is: the intrapersonal, the interpersonal, the collective and the systemic levels.


The Empathic Leadership Institute (ELI)  is dedicated to support organizations to transition from non-empathic to empathic leadership responses, mindsets, habits and structures. This is achieved through our Productive Interactions Methodology™, which is a well proven approach to enhance creativity, collaboration and productivity at all levels.